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Clevra Help Center

Update your company details

Keep your company's name, contact details, address, time zone, business hours and logo up to date.

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Before you start

Only an Org Admin can change the company details. If you do not see Company details in Settings, ask the owner of your Clevra account.

Open your company details

  1. Select your picture or initials in the top-right corner.
  2. Select Settings.
  3. Under Company, select Company details.

Update your name and contact details

Your clients see these details on invoices and in the messages you send them.

  1. Change the Company Name if you need to. The new name shows everywhere your company is named.
  2. Enter your Phone Number, Email Address and Website URL.
  3. Choose your Industry. It decides which services Clevra suggests first; the services you already have stay as they are.
  4. Under Company address, fill in the Street Address, City, Province/State, Postal Code and Country.
The Company details page in Settings with the company name, phone number, email address, website and industry

Set your time zone and formats

Under Regional Settings:

  • Timezone is the clock your company runs on. Dates across Clevra follow the new time zone as soon as you save it.
  • Date Format and Time Format set how dates and times are written.
  • First Day of Week sets the day your weeks start on.
The Regional Settings card with the time zone, date format, time format and first day of the week

Set your business hours

Under Business Hours, switch each day on or off and set its opening and closing times. A new company starts open Monday to Friday, 9 am to 5 pm, and closed at the weekend.

Turn on Show on Customer Portal to show your hours to clients in your Customer Portal.

Save your changes

Select Save Changes below Business Hours. One save covers every section above it.

Your logo is shown in your Customer Portal, in your emails and on your PDFs.

  1. In Settings, under Company, select Branding.
  2. Under Brand assets, select Add Logo. If you already have one, the button says Change Logo.
  3. Drag a PNG file into the window, or select the box to choose one. It can be up to 2 MB; a square image of 512 × 512 pixels works best.
  4. Select Upload.
The Update Company Logo window, ready for a PNG file to be dropped in or chosen

To take the logo off, open the same window and select Remove Logo.

Still stuck?

Contact support